Edelman Digital Bootcamp

Posts Tagged ‘The University of Georgia’

Phil Gomes: PR Education 2.0

Saturday, March 1st, 2008

Where all this started: Phil began with a brief history of PR in the blogosphere. As tech costs have gone down, there’s been an explosion of creativity, self-expression, and access in organizations.

Phil’s magnetic poetry: the usual suspects can’t handle a failure to communicate (in reference to PR people). He shows a clip from “Crazy People” in which Dudley Moore is an ad exec who tells the truth about products (”Buy Volvos. They’re Boxy but They’re Good.”) Makes the point that this is how people want to be dealt with online.

How do I get started? “Information wants to be free” — and a user-writeable Web is inherently profound. The ah-ha moment occurs when you click “submit” and realize you can publish anything to the Web.

Tendency to think of PR in silos — the media relations part, the digital part, etc. You can tell when the digital is part of the overall program or when it’s just bolted on. Digital smarts can’t be siloed anymore. In addition, digital media is no longer a “tech” thing. Now, you can set up a blog, syndicate it, and measure it to an incredible degree … for free.

Phil then discussed what Edelman’s doing to educate its staff, including a week-long immersion (graded) program and on-demand distance learning.

He also contrasted the assistant account exec job description for PR 1.0 (such as administration, coverage tracking, list-building, activity reporting, AP style) and PR 2.0 (administration, conversation tracking, community and member-list generation; team knowledge management, Web style).

“No plan leaves the company without a digital component.” Woe to he who attempts to do so!

Phil also discussed searching URLs in addition to names. For example, if someone says “This guy is a jerk,” with the link on “this guy” heading to Phil’s blog, it won’t show up in a name search, but it is part of the conversation that other people are reading.

What I look for in people who graduate from undergrad programs: Phil shows an “Ask a Ninja” video, then lists intellectual curiosity, up-managing skills, an examined, omnivorous media-consumption life, basic understanding of social media concepts and technology.

Phil’s dream courses include History of Online Communities, Writing 2.0, Online Law and Public Policy, Comminications Technology and Society, Critical Consumption, and Corporate Online Engagement.

Perceived challenges include: struggle to teach technology at the same time serving as an academic institution rather than a trade school; curricula is difficult to change; finding room.

Advice for someone getting into this: “Do things for the first time, all the time” - Don Nielson, Stanford Research Institute

Welcome to Edelman’s Digital Bootcamp!

Saturday, March 1st, 2008

Welcome to Edelman Digital Bootcamp!

After a lot of planning and hard work, we have finally come together to share knowledge, information and Ah Ha moments to create a foundation for educators and students in the social media realm. With attendees from Auburn, Texas, Kennesaw State, University of West Florida, this is a great opportunity to garner lesson plans and professional insight into the 2.0 world which can be used much like traditional media in crisis management situations, public affairs, and public relations.

After a brief introduction from Edelman’s Erin Caldwell, a social media guru and graduate of Clemson Auburn University, as well as the other presenters - Monte, Phil, Erin, Chris, Steve, Jenna, and Stephanie, we had the privilege to talk to some of the top social media educators attending today’s conference.

Check out Robert French’s podcast and Dr. V’s video interviews.

Breaking out into small group sessions, topics include audits and monitoring, client relationships, and research.

Students are asked to consider clients and what’s being said about them, as well as who is saying it. Is there negative or positive information floating around? Browsing blog search engines, including ask.com, Ice Rocket, Google Blog search and Technorati are wonderful way to conduct the research to find answers to these questions in order to create a justified recommendation for the client.

Don’t forget to watch updated pictorials of the conference at Edelman’s Flickr site.